Privacy Statement
HopeSpace CLG Privacy Statement
The protection of personal data is a high priority for HopeSpace, and we take all appropriate measures to ensure your rights and data are protected. The statement below sets out what information we may hold and why we need to hold it. We also set out contact details for the person you should contact if you want further information or have any concerns.
Who we are
HopeSpace
Unit 16, The SCCUL Enterprise Centre,
Castlepark Rd., Ballybane,
Galway, H91RH32
Email: info@hopespace.ie
Tel: 091 342566
Web: www.hopespace.ie
HopeSpace is the registered business name of HopeSpace CLG
HopeSpace CLG Registration No. 707197
Registered Charity No. 20206474
CHY No. 22970
Purpose of holding personal data
We hold personal data to provide you with our service, to market our service, to communicate with you about our service, news and events (your preferences can be updated at any stage) , to get your feedback on how we can improve our service, and to produce anonymised statistics/outcomes reports. The data we collect, and process is required to:
Manage our interactions with you
Comply with our legal obligations
Look after your vital interests in the event of an emergency
Carry out our legitimate interests in managing and running HopeSpace
What data do we process?
Name
Contact Information
Date of birth
Parent/Guardians information such as names, addresses, phone and email contacts
Next of Kin
Referral/Registration Forms
A record of any accidents/incidents
A record of any complaints raised by or about you
Any correspondence to or from you
Risk Assessments (eg risks relating to you/your child’s evacuation from the centre if there is a fire, risk of falls, risk of challenging behaviour)
WEBSITE VISITORS
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
We do not collect your personal information if you only browse our website.
Your personal information is used for the following purposes:
To process your donation.
To respond to your queries or requests for support
To correspond with you if there are any problems processing your donation.
To correspond with you if you consent to receiving marketing information re items/events of interest.
Analytics
Squarespace
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Google
If you opt in data may be shared with Google Analytics and Google AdWords. For further information on Google’s privacy policy please visit this link: https://www.google.com/policies/privacy/
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Cookies
Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features.
Please click here for a full list of functional, essential and analytics cookies used by Squarespace and Google Analytics.
How Long Do We hold your Personal Data?
The time periods for which we retain data depends on the type of data and the purposes for which we use it. We will keep for no longer than is required or permitted.
To protect your personal data, we have implemented physical, electronic and managerial procedures so that access to data is limited to those who specifically require it to process your contact with us.
We may, from time to time, contact you with details of events which may be of interest to you if we have your consent. You can withdraw consent at any time by emailing info@hopespace.ie
Your rights in relation to your personal data
You have rights in law in relation to your personal data. You have the right to know what data we hold on you, access to and rectification or erasure of your personal data, the right to restrict processing, and object to processing.
If you want to know what personal data we have about you, you can make a Subject Access Request by email, letter or phone by contacting;
Cathleen Hartnett
Member of the Board of Trustees,
HopeSpace CLG, Unit 16,
The SCCUL Enterprise Centre,
Castlepark Road,
Ballybane, Galway,
H91RH32
Email: info@hopespace.ie
Tel: 091 342566
If you are not satisfied with our response, you can make a complaint with the Supervisory Authority the Data Protection Commission (DPC)
Data Protection Commission
21 Fitzwilliam Square S
Dublin, D02 RD28
https://forms.dataprotection.ie/contact
Tel: 057 8684800
Email: Info@dataprotection.ie
Please note: HopeSpace may change this privacy statement. We will post any changes on our website and the new statement is effective when posted. This notice was last updated on 23 March 2023